Frequently Asked Questions

It's illegal for physical therapists to accept cash from Medicare patients for services that Medicare may cover. This rule applies to all physical therapists, even those who aren't enrolled in Medicare.

Medicare covers outpatient physical therapy services if they're considered medically necessary to treat a disease or condition. However, Medicare won't cover services that are considered: "Prevention, Wellness, and Fitness."

If you utilize Medicare for your insurance, we'd still love to talk to you so that we can determine if you need skilled therapy, or if we can provide "prevention, wellness, and fitness" services to address your concerns. If you do require skilled therapy, we would love the opportunity to refer you to the best providers we know.

A superbill is proof of physical therapy services provided to you.

You can then submit proof of payment to your insurance for out-of-network reimbursement.

*out-of-network benefits vary by insurance plan. Please consult with your insurance company to determine your out-of-network benefits.

Please wear comfortable workout clothing to the appointment to allow for movement or manual therapy. 

• If you are coming in for the lower body, it is best to have shorts available. 

• If you are coming in for the shoulder/neck region, we encourage women to wear a top that exposes the shoulder blade area.